Disclaimer

Effective Date: December 01, 2024

The services provided by Thunai Care Services are offered on an "as-is" and "as- available" basis. This means that, while we strive to deliver the highest standards of home healthcare services, we do not make any promises, representations, or guarantees about the quality, reliability, or availability of the services. By using our platform and services, you acknowledge and agree that your use of our services is at your own risk, and that Thunai Care Services does not provide any express or implied warranties regarding the outcomes, performance, or suitability of the services provided.

No Warranty

We make every effort to ensure that the information on our website is accurate, up to date, and relevant to your needs. However, Thunai Care Services does not guarantee that the services or information provided will meet your specific expectations or requirements. This includes, but is not limited to, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Furthermore, we cannot guarantee that our website or services will be uninterrupted, error-free, or free from viruses or other harmful components. While we implement stringent security measures and constantly monitor our platform for technical issues, there is always a risk of interruptions or errors beyond our control, such as connectivity issues, server malfunctions, or unplanned system maintenance. We disclaim any liability for any technical failures or service disruptions that may prevent you from accessing our platform or completing a transaction.

Healthcare Provider Responsibility

Although Thunai Care Services connects clients with qualified and experienced healthcare professionals, we act solely as an intermediary between users and independent healthcare providers. The actual provision of care is conducted by these professionals, who operate independently of Thunai Care Services.

We carefully vet and verify the qualifications and experience of all the healthcare professionals listed on our platform, including doctors, nurses, and caregivers. Despite this, we cannot assume responsibility for any actions, omissions, or mistakes made by these healthcare providers during the course of their services. This includes, but is not limited to:

• Errors in diagnosis, treatment, or medical advice provided by healthcare professionals.
• Professional misconduct or negligence on the part of the healthcare provider.
• Inadequate or inappropriate care administered during home visits or consultations.

The independent healthcare providers listed on our platform are responsible for their own actions, and any issues that arise between the client and provider must be resolved directly with the provider. Thunai Care Services is not liable for any miscommunication between you and the healthcare provider or any dissatisfaction with the quality of care provided.

Limitation of Liability

To the fullest extent permitted by applicable law, Thunai Care Services disclaims any liability for any direct, indirect, incidental, consequential, or special damages that may result from the use of, or the inability to use, our services. This includes, but is not limited to, damages arising from:

• Personal injury or medical complications resulting from healthcare services provided by a third-party professional.
• Technical issues that prevent access to our platform, such as server outages, slow internet speeds, or software malfunctions.
• Delays in service delivery due to unforeseen circumstances, including but not limited to scheduling conflicts, traffic disruptions, or medical emergencies affecting healthcare providers.
• Service interruptions caused by system maintenance, updates, or security breaches.

While we take precautions to minimize risks and prevent service interruptions, there are instances beyond our control, such as force majeure events (natural disasters, pandemics, or governmental restrictions), which may affect our ability to deliver services as expected. In such cases, Thunai Care Services will make every effort to resolve the situation promptly, but we cannot be held accountable for any loss of time, inconvenience, or financial loss you may incur as a result.

Third-Party Platforms and Links

Our website may contain links to third-party websites, services, or platforms that are not operated or controlled by Thunai Care Services. These links are provided for your convenience and informational purposes only, and we do not endorse or take responsibility for the content, services, or privacy practices of any third-party sites.

If you choose to access third-party websites through our platform, you do so at your own risk, and Thunai Care Services is not liable for any damages or losses that may result from your interactions with these external sites. We recommend that you review the terms and conditions of any third-party service you choose to engage with.

General Disclaimer

Thunai Care Services provides a platform to facilitate healthcare services but does not guarantee the accuracy, completeness, or reliability of the content provided on the website or by healthcare providers. Additionally, we do not guarantee the availability of any particular healthcare provider at a specific time. Schedules and availability of healthcare professionals are subject to change, and Thunai Care Services will not be held responsible for any missed appointments or delays.

In summary, Thunai Care Services makes no guarantees or warranties of any kind, express or implied, regarding the reliability, effectiveness, or appropriateness of our services. The responsibility for any medical advice, treatment, or care lies with the individual healthcare provider, and we disclaim liability for any losses or damages that may result from your use of our platform or services.